Telemedicine App.

The team built a mobile care platform that connected specialist discovery and virtual consultations with prescriptions, diagnostics, home services and in-person referrals. The platform reported 1.8 million users and 300,000 virtual consultations across 14 specialties.

The platform reported 1.8 million users, 300,000 virtual consultations and a network of more than 300 providers across 14 specialties. The service offered on-demand chat and video access described as available in under 15 minutes, subject to provider availability.

The mandate was to make virtual care work beyond the video call. Patients needed to find the right specialist, connect conveniently, receive a documented plan and complete the recommended services without losing continuity between the app, the home and a physical facility.

The work connected the following capabilities:

• Find the right provider. Patients could select a specialty, review provider profiles and patient reviews, and inspect individual availability, with discovery and scheduling in the same mobile experience.
• Consult through the appropriate channel. iOS and Android applications supported chat, video and audio consultations, with secure call-quality management and both scheduled and on-demand access.
• Keep the care plan accessible. Clinical notes and prescriptions remained accessible after the encounter, so follow-up encounters could build on the clinical context already established.
• Connect prescriptions and diagnostics. Prescription workflows supported home medication delivery. Laboratory orders connected to home phlebotomy and specimen collection, with referrals linking to physical services.
• Support transitions across care settings. The product connected follow-up and referrals across 14 specialties, with the patient record supporting continuity from a digital consultation to the service required next.
• Governance and control. Role-based access control and data encryption formed part of the security architecture, alongside clinical documentation and provider workflows.

The reported technology and integration scope was:

• Mobile application languages: Swift, Kotlin
• Application development: Java
• Cloud infrastructure: AWS
• Communication platforms: Twilio, Zoom
• Real-time media technology: WebRTC

Twilio and Zoom are communication platforms. WebRTC describes the underlying real-time media technology.

They are reported project figures and describe selected experience of the team behind AIGard.

The case study separates delivered scope and reported scale from measured outcomes. Technology and company references describe the work; they do not imply endorsement or a direct AIGard client relationship.

Relevant to health systems and digital-care businesses extending specialist access while maintaining a connection to clinical operations. The scope combines mobile product delivery, communications, provider coordination and downstream healthcare services.

Yes. The same disciplines are available through staff augmentation, dedicated teams or software outsourcing.

Tell us what you are building, and on a 30-minute call we will recommend an engagement model, a team shape and first milestones.

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