Case study 03 · Commerce platforms and supply chain systems

Partner Pharmacy Platform.

Built the procurement, inventory, retail and digital-commerce foundation for an undisclosed venture-backed pharmacy network. The platform connected central supply operations with partner-store execution and an online-to-offline care and fulfillment journey.

3,600Partner pharmacy sites
10K+Product SKUs
140%GMV CAGR over three years
12 daysReported inventory days

The business mandate

The mandate.

Coordinate a growing pharmacy network without treating purchasing, store operations, customer demand and fulfillment as separate businesses. The platform needed to support a broad catalog, distributed retail execution and a consistent connection between suppliers, pharmacies and consumers.

Executive priorities

  • Scale distributed operations. Central procurement and enterprise systems connected to tools used by partner pharmacies.
  • Support working-capital discipline. Inventory management formed part of an operating model reporting 12 inventory days.
  • Extend commercial reach. Online demand, virtual care and local fulfillment connected the network across 45 provinces.

One connected network, from supply to local fulfillment. Central procurement, partner-store operations and digital demand connected through a shared commerce and enterprise platform.

3,600 partner sites10K+ product SKUs45 provinces
Supply meets local demand
Aqua: supply & fulfillment · Sand: demand & learning

Rear path: brand education → partner learning platform → pharmacists

The reported workflow
Suppliers and distributors connect to central procurementSelect a stage to inspect it

Reported network results: 140% GMV CAGR over three years and 12 inventory days. These are company-level operating results supported by the platform, not isolated measures of software impact. The diagram summarizes business capabilities rather than a technical deployment topology.

Reported scale and delivery

What was delivered. At what scale.

The network expanded to 3,600 partner pharmacy sites, more than 10,000 SKUs and over 100 pharmaceutical brands across 45 provinces. Reported GMV grew at 140% CAGR over three years, while reported inventory days fell to 12. These are company-level operating results supported by the platform.

Reported project figures. Selected experience of the team behind AIGard.

From scope to operations

The capabilities that connected the service journey.

01

Central procurement and inventory

Procurement, ERP and inventory functions supported the network supply model, linking central operations to partner-pharmacy purchasing and a catalog exceeding 10,000 SKUs.

02

Tools for the pharmacy counter

Partner pharmacies used connected POS, ERP and procurement capabilities, bringing store-level activity into the broader operating model.

03

Connected enterprise and custom applications

Odoo formed part of the enterprise platform alongside custom applications built with React, Kotlin, .NET and Java on AWS.

04

Brand education inside the partner experience

A learning management system enabled pharmaceutical brands to deliver education to pharmacists, adding professional learning to the partner platform.

05

Digital care linked to distributed fulfillment

Consumers could shop online and move from virtual consultation to prescription and local fulfillment. Pharmaceutical relationships included Sanofi, AstraZeneca, Bayer, Boehringer Ingelheim, Merck/MSD and Johnson & Johnson, with Zuellig Pharma and DKSH as anchor distributors.

06

Governance and control

The care-to-dispensing journey coordinated licensed medical practitioners and pharmacists, with partner education complementing retail and procurement tools.

Technology and integration

The platforms behind delivery.

Web application framework
React
Mobile application language
Kotlin
Application services
.NET, Java
ERP platform
Odoo
Cloud infrastructure
AWS

Odoo uses Python and PostgreSQL internally. These platform dependencies are distinct from the separately supplied custom application technologies. Technologies, equipment brands and companies are named to describe the work. They do not indicate endorsement or direct AIGard client relationships.

Relevance to enterprise leaders

Relevant to franchise and distributed-retail businesses that need central coordination without losing local execution. The experience combines enterprise software, custom commerce, partner enablement and fulfillment across a large operating footprint.

Discuss a platform for distributed commerce and partner operations.

Schedule a Call →

FAQ

Partner Pharmacy Platform: frequently asked questions

What was delivered in the Partner Pharmacy Platform project?

The team built the procurement, inventory, retail and digital-commerce foundation for an undisclosed venture-backed pharmacy network. The platform connected central supply operations with partner-store execution and an online-to-offline care and fulfillment journey.

The network expanded to 3,600 partner pharmacy sites, more than 10,000 SKUs and over 100 pharmaceutical brands across 45 provinces. Reported GMV grew at 140% CAGR over three years, while reported inventory days fell to 12. These are company-level operating results supported by the platform.

What business problem did Partner Pharmacy Platform address?

The mandate was to coordinate a growing pharmacy network without treating purchasing, store operations, customer demand and fulfillment as separate businesses. The platform needed to support a broad catalog, distributed retail execution and a consistent connection between suppliers, pharmacies and consumers.

What capabilities did the Partner Pharmacy Platform work include?

The work connected the following capabilities:

  • Central procurement and inventory. Procurement, ERP and inventory functions supported the network supply model, linking central operations to partner-pharmacy purchasing and a catalog exceeding 10,000 SKUs.
  • Tools for the pharmacy counter. Partner pharmacies used connected POS, ERP and procurement capabilities, bringing store-level activity into the broader operating model.
  • Connected enterprise and custom applications. Odoo formed part of the enterprise platform alongside custom applications built with React, Kotlin, .NET and Java on AWS.
  • Brand education inside the partner experience. A learning management system enabled pharmaceutical brands to deliver education to pharmacists, adding professional learning to the partner platform.
  • Digital care linked to distributed fulfillment. Consumers could shop online and move from virtual consultation to prescription and local fulfillment. Pharmaceutical relationships included Sanofi, AstraZeneca, Bayer, Boehringer Ingelheim, Merck/MSD and Johnson & Johnson, with Zuellig Pharma and DKSH as anchor distributors.
  • Governance and control. The care-to-dispensing journey coordinated licensed medical practitioners and pharmacists, with partner education complementing retail and procurement tools.

Which technologies were used in Partner Pharmacy Platform?

The reported technology and integration scope was:

  • Web application framework: React
  • Mobile application language: Kotlin
  • Application services: .NET, Java
  • ERP platform: Odoo
  • Cloud infrastructure: AWS

Odoo uses Python and PostgreSQL internally. These platform dependencies are distinct from the separately supplied custom application technologies.

Are the figures in the Partner Pharmacy Platform case study AIGard client results?

They are reported project figures and describe selected experience of the team behind AIGard.

The case study separates delivered scope and reported scale from measured outcomes. Technology and company references describe the work; they do not imply endorsement or a direct AIGard client relationship.

Which organizations is the Partner Pharmacy Platform experience relevant to?

Relevant to franchise and distributed-retail businesses that need central coordination without losing local execution. The experience combines enterprise software, custom commerce, partner enablement and fulfillment across a large operating footprint.

Can AIGard build something similar for us?

Yes. The same disciplines are available through staff augmentation, dedicated teams or software outsourcing.

Tell us what you are building, and on a 30-minute call we will recommend an engagement model, a team shape and first milestones.

How does AIGard protect our data and systems?

NDAs are signed before any access is given, and engineers work inside your environment under least-privilege access, with permissions limited to their responsibilities.

Access is reviewed as roles change and removed when work ends. Our practices align with ISO 27001, SOC 2, GDPR and HIPAA, with PII masking, encryption and audit logging built into data work. We review your access policies, data-handling needs and vendor requirements during scoping.

How quickly can AIGard engineers start?

Engineers typically start within two to four weeks of the scoping call. The exact date depends on the roles, seniority and number of people required.

We confirm a realistic start date in writing before you commit, and you meet the proposed engineers before work begins.

Next step

Have a platform to build?

Thirty minutes. You leave with an engagement model, a team shape and first milestones.

No obligation. We reply by email to arrange a 30-minute call. Or browse solutions